Frequently Asked Questions

Please read our FAQ before sending us a message.

Yes, we provide free shipping on all Hellstar orders, with no minimum purchase required.

Orders typically ship within 3-5 business days. Delivery times vary by location, but most orders arrive within 7-14 business days.

We offer a 30-day return policy. If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange it for another item.

To start a return, please contact our customer service team at [email protected] with your order number and reason for return. We’ll provide you with detailed instructions on how to proceed.

Yes, many of our items are designed to be unisex and suitable for all genders. Check the product description for specific details.

We accept all major credit cards via PayPal.

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